FAQs

🔒 Is the payment process secure?

Yes. All payments are processed through a secure 128-bit SSL (Secure Sockets Layer) encrypted gateway. Your personal and payment information is completely confidential and transmitted over a secure connection.

📦 How can I check product availability?

Product availability is shown directly on each product page. If an item or size is not listed, it means it's currently out of stock. Once restocked, it will reappear online. If you're eager to place an order, we recommend choosing an alternative product.

🏆 Will my jersey come with league or Champions League fonts?

• Selecting the League patch = League font by default

• Selecting the Champions League patch = Champions League font by default

• Selecting both patches or no patch = League font by default

💰 How do discounts work?

Promotions or discounts are offered periodically and are valid either during a specified time or while supplies last. Terms may vary by promotion and are subject to availability.

❌ Can I cancel or get a refund?

Once a personalized jersey (with name/number) is processed by our warehouse, it cannot be canceled or refunded unless the item arrives with quality issues.

🚚 How are items shipped?

We offer fast and secure international shipping. Delivery typically takes 15–20 business days, depending on your location. We ship to most countries worldwide.

📏 How do I choose the right size?

A size guide is available on every product page. Sizes are measured manually and may vary by 1–3 cm. We recommend choosing based on your height and weight. When unsure, consider going one size up.

📬 Distribution & Delivery Notes:

• Ensure the correct and complete delivery address is provided.

• The recipient should be available to verify and sign for the package.

• We are not responsible for delays due to:

  • Incomplete or incorrect address information

  • Delivery refusals or missed deliveries

  • Out-of-stock items requiring restocking time

  • Force majeure (e.g., natural disasters, government actions)

📦 Received an item with issues?

Please contact us within 7 days of receiving your package. For quality issues, include detailed photos. For size problems, please provide measurements using a tape measure.

📧 I placed an order but didn’t receive confirmation.

Order confirmations are sent via email immediately after purchase. If you haven’t received it, check your spam or junk folder. Still missing it? Contact us at support@repsjerseys.com.

💳 How do I buy or pay?

Visit our Payment Method page for detailed instructions.

👕 What’s included with each jersey?

• Kids’ Soccer Jerseys: Sold as a set (shirt + shorts). Socks sold separately as an optional add-on.

• Adult Soccer Jerseys: Sold as a single shirt. Shorts and socks must be added separately.

🧵 Are the team logos embroidered or printed?

We match the original design:

• If the official jersey has embroidered logos, so do ours.

• If the original is printed, we print them as well.